Thank you for visiting and shopping at Living in Style Gallery Ltd. Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 2-3 business days of confirmation of payment in full. Orders are not shipped or delivered on weekends or bank holidays or outside of our working hours which are as follows:
Shipping rates & delivery estimates
We are happy to offer free delivery within the Greater London Area and will arrange a mutually convenient time with you to take delivery.
We will send one driver who will unload for you at the agreed time.
Where two people are required to deliver your goods, additional charges may apply
Should we be unable to deliver at our agreed time an additional charge may be applicable.
We will pack adequately and take images of items out for delivery prior to transfer to our delivery company.
Domestic and International Shipping
For International and domestic deliveries outside of The Greater London Area we are happy to organise shipping quotes from one of our preferred shipping companies.
Should you accept one of the quotes we offer, we will send you the full terms and conditions proposed by our supplier and details or how to organise a delivery time.
We will generally endeavour to arrange direct online payment between you and the shipping to the shipping company unless otherwise specified by The Customer
We advise all our customers to take out insurance particularly on international shipping.
Shipment confirmation & Order tracking
In most cases we will connect you directly either via email with one of our preferred shipping companies in order to track your order and arrange delivery.
Where applicable you will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
In all other cases we will liaise between you and our shipping company in order to complete delivery.
Customs, Duties and Taxes
Living In Style Gallery Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Living in Style Gallery Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.